FAQs

We provide a lifetime warranty on our paint work for as long as you own the vehicle. However, insurance companies aren't legally authorized to guarantee work performed by third parties. Rest assured, we stand behind the quality of our repairs.

The responsibility for payment varies based on the situation. If you're at fault but have comprehensive or collision coverage, your insurance will cover the costs minus your deductible. In cases where the other party is at fault, their insurance should handle the payment.

You're not obligated to accept the initial appraisal. Insurance assessments sometimes overlook hidden damage. We'll collaborate with your insurance provider to ensure all damage discovered during repairs is properly addressed.

Your entitlement to a rental car depends on your coverage and the accident circumstances. If you have rental coverage and weren't at fault, you can typically seek reimbursement from the relevant insurance company. Without rental coverage and being at fault, you're not entitled to reimbursement. If another driver was responsible, you can usually claim reimbursement from their insurer.

Contact your insurance agent or provider to initiate a claim. If another party is responsible for the damages, it's important to also connect with their insurance company. Once assigned, an adjuster will provide guidance on any additional steps required.

Your policy typically requires you to report accident details, including time, location, and circumstances to your insurer. You should provide information about injured parties and potential witnesses. It's important to cooperate fully with the investigation and authorize your insurance company to obtain necessary documents, medical records, and relevant information.